Privacy Policy

Introduction

Cruise Planners - Cruises To Resorts. (“We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Purpose of this privacy policy

This privacy policy aims to give you information on how Cruise Planners - Cruises To Resorts collects and processes your personal data through your use of this website, including any data you may provide through this website when you fill out the contact form.

2. The data we collect about you

We may collect, use, store different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes [first name, last name, or similar identifier].
  • Contact Data includes [billing address, delivery address, email address, and telephone numbers].

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your identity and contact by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you fill out the contact form on our website.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Marketing and Promotional Messages

We may use your Identity and Contact Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us and you have not opted out of receiving that marketing.

Unsubscribe Instructions

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

If you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience, or other transactions.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws concerning your personal data, such as the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing your personal data, request transfer of your personal data, right to withdraw consent.

8. SMS Consent
If you provide your phone number for SMS communication, your consent will not be shared with third parties for marketing purposes. Any phone numbers collected for SMS consent will solely be used for the intended communication and will not be disclosed to other companies.

9. Changes to the Privacy Policy and Your Duty to Inform Us of Changes

This version was last updated on June 24, 2026 and historic versions can be obtained by contacting us.

Please keep us informed if your personal data changes during your relationship with us.

10. SMS Terms and Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Cruise Planners, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Communication response from Customers.

3- Message Frequency:
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account updates.
 
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
5- Opt-In Method:
You may opt-in to receive SMS messages from Cruise Planners in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy  and Terms and Conditions pages.
  • Message frequency may vary

9- CP TRAVEL TEXT MESSAGES - SMS PROGRAM

  1. The CP Travel – SMS Program is designed to provide you travel updates, reminders, group registration options, trip summary itineraries, and quotes on upcoming/future travel via SMS (text messages).
  2. Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.
  3. You can cancel the SMS service at any time by replying "STOP" to the short code. After you send the SMS message "STOP", we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from Cruise Planners. If you want to join again, reply “START”, and we will start sending SMS messages to you again.
  4. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at messaginghelp@cruiseplanners.com
  5. Carriers are not liable for delayed or undelivered messages.
  6. As always, message and data rates may apply for any messages sent to you from Cruise Planners. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

11. Contact Details

For further information on this privacy policy, to request access to, correction or deletion of your personal data, or to exercise any other of your statutory rights, you can contact us via the contact form.